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Friday, 5 November 2010

Things I still don't get about Australia - No. 31

Australians, like many Brits, seem to enjoy having a dig at their national airline despite Dustin Hoffman's famous autistic character's declaration that they never crash. I've flown both Qantas and BA a couple of times each, and I do agree that one of those carriers deserves all the abuse it gets. But here anything that happens to a Qantas plane, any mid flight incident that is not 100% routine, is reported as if the airline is run by idiots and flies planes which crewed by incompetents and held together with string. Seriously, it's fast approaching the point that one of the reading lights not working in row 32 will be reported as "Qantas - latest embarrassment for troubled airline", and from my experience of flying with them that's just not bloody fair. The reporting of yesterday's A380 incident in Singapore is a typical example:







In fairness to the Herald Sun they do at least mention this:

And that should be kept in mind, because if the engine blew up in a taxi you wouldn't first question whether the cab company was in some way at fault but immediately start wondering about the make and model of car itself. Qantas didn't build the plane, Airbus did. Qantas didn't make the engine, Roll-Royce did. Qantas may have stuffed up something while maintaining it but it's far too early for the inevitable investigation to do more than consider it a line of inquiry, and you can be damned sure they'll be considering Airbus and Rolls as well, especially if this is not an isolated incident with that engine type.

Yet I'm not sure the Aussie media see it that way, and it wouldn't surprise me that if a Qantas flight in the next few days runs out of Pinot Gris or has a spelling mistake in the in flight magazine it would be reported as "Latest Qantas shame".

Comments (7)

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Good point. I suppose it's the usual thing about not being able to make headlines about things that went perfectly normally with no problems at all.
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microdave · 750 weeks ago

It's probably an over-reaction caused by a number of incidents in recent years, which have cast a pretty bad light on "Quaint Arse's" cost cutting and falling maintenance standards. It isn't just the papers - you will find similar issues discussed on the pilots forums, many from crew themselves.

But I don't think it's purely an Australian issue - exactly the same thing happens here. If a British car goes wrong it will be held up as an example of everything that's wrong with the place. Yet if a BMW breaks down, it must be an isolated fault....

And don't try and convince me that the Japanese never make mistakes!
1 reply · active less than 1 minute ago
Yeah, and some of it seems to be driven by the unions who are very pissed off that Qantas isn't getting all its maintenance down to changing light bulbs in the bogs done in Oz. I think a lot of what else you've said there is probably true as well.
Yeah, and some of it seems to be driven by the unions who are very pissed off that Qantas isn't getting all its maintenance down to changing light bulbs in the bogs done in Oz. I think a lot of what else you've said there is probably true as well.
It's because in proper English the letter 'Q' should always be followed by a 'u'.
1 reply · active 750 weeks ago
Strictly speaking it shouldn't but I'm still writing it wrong. Really it's an acronym - Queensland And Northern Territory Aerial Services - and I ought to be capitalising every letter. My desk dictionary says 'QANTAS' but spellcheckers accept 'Qantas' even without a capital Q, which probably says something about spellcheckers. QANTAS themselves use 'Qantas' all over their own website so I don't suppose I've committed a huge sin by doing the same thing here, though Mrs Exile has told me to bloody get it right from now on.

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